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Catheter FAQs

Frequently Asked Questions About Intermittent Catheters

Have questions about intermittent catheters? Find some answers below and if you’re still left with questions—our customer care team is here to help.


Are intermittent catheters covered by Medicare?

Yes, intermittent catheterization is a covered Medicare benefit. You have to meet certain coverage criteria.


Why does Medicare help pay for intermittent catheters?

Intermittent catheters are considered a Prosthetic Benefit under Medicare. This means that because the catheter is replacing a function of one of the internal body organs, it can be considered for coverage. Also, a person must have permanent urinary incontinence or urinary retention to qualify.


How many catheters can I get per month?

Intermittent catheterization is covered when basis coverage criteria are met, and the patient or caregiver can perform the procedure. For each episode of covered catheterization, Medicare will cover up to 200 catheters per month and lubricating jelly. Intermittent catheters are a one-time use device that should be discarded after each use.


I am currently using straight intermittent catheters but still having urinary tract infections. What can I do?

Talk to your doctor and see if a sterile technique intermittent catheter would help you.


How do I order a specific brand of catheters from your company?

Don’t worry! We carry all the major brands of catheters and would be happy to give you any brand of catheter that you prefer. A Better Choice Medical Supply is a catheter specialty company, so we’ll make sure you get the catheters you want when you want them.


How long does it take to empty my bladder with a catheter?

This depends on the size of the catheter used and the amount of urine to be expelled. In general, it takes under a minute to lubricate, insert the catheter and expel the urine.


How do I know when the catheter enters my bladder?

Urine will begin to flow. When the flow stops, take out the catheter. A urinary catheter should only be inserted to the point that urine is obtained.


What kind of catheters do you have?

We carry the following single-use intermittent catheters: straight catheters, coude tip catheters, sterile technique catheters.


What kind of catheters are covered by insurance?

This depends on your insurance; however, most types of catheters are covered. Medicare, BCBS and Medicaid do offer this as a DME benefit.


Who determines how many catheters I can receive per month?

Your doctor and yourself. For us to be able to bill your insurance for your catheter supplies, we will need to get a prescription from your doctor. We can help you do this!


Do you ship supplies anywhere in the United States?

Yes. We provide expedited shipping on all catheter supplies and will deliver your needed items directly to your front door!

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